The more detail you share up front — product category, target quantities, existing supplier situation, timelines — the faster we can tell you whether we're a fit. Every enquiry receives a response within one business day.
Unit 2108, Tianhe Tower
Tianhe District
Guangzhou 510610
China
Manchester, United Kingdom
By appointment only
Austin, Texas
By appointment only
Within 1 business day (GMT+8)
No — but we're most useful to buyers importing at least $250k per year. Below that threshold, the economics of a trading partner rarely make sense versus direct sourcing.
Three models: project-based flat fee, commission on landed cost, or a monthly retainer. All fees are disclosed up front before any agreement is signed. See our services page for detail.
Sometimes. Send us your brief — if we can't execute it well, we'll tell you honestly and may refer you to a specialist we know.
NDAs with every factory, mould ownership clauses written into production agreements, and — where relevant — registration of your trademark in China. We walk you through options during the initial discovery call.
We can either invoice you directly and pay the factory on your behalf, or coordinate payment from your account using the factory's bank details and our verification. Most first-time clients prefer the former for the added escrow-like layer.